Virtusa made a phenomenal debut in its first year of participation in Gartner’s CX/CRM Service Providers Magic Quadrant. Virtusa is in the Niche Players quadrant due to a combination of pragmatic CX consulting, CRM technology capabilities, strong Industry domain knowledge and superb customer satisfaction.

Following the evaluation of 20 service providers, We believe Gartner found Virtusa to be a good fit for clients that are looking for CRM technology implementation and integration services particularly when CRM analytics are used for customer service and marketing.


Fig: Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide

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